February 4, 2025
When Central New York winters hit with subzero temperatures, a malfunctioning heater is more than an inconvenience– it’s a situation that needs immediate attention. Whether you’re facing a furnace failure late at night or trying to avoid a future breakdown, Heat Wiser is here to help. With over 17 years of experience serving homeowners in Syracuse and surrounding areas, we’re the trusted experts for heating emergencies and long-term solutions.
Here’s what to do when your heater fails– and how to ensure your home stays safe, warm, and comfortable no matter the weather.
Immediate Steps to Take When Your Heat Fails
When your heater stops working, it’s natural to worry. Taking these simple steps can make a big difference while waiting for professional help:
Check Your Thermostat and Power
- Make sure the thermostat is set to “heat” and that the temperature is higher than the current room temperature.
- Replace the thermostat batteries to rule out a communication issue.
- Check your circuit breaker and reset it if tripped. If it trips again immediately, stop and call a professional.
Reset Your Furnace
- Turn off the furnace power switch (located near the unit) or reset the breaker. Wait a minute before turning it back on to see if the system restarts.
Replace the Furnace Filter
A clogged filter can cause the furnace to shut down as a safety measure. If your filter is dirty, replace it, and try restarting the furnace.
Check the Pilot Light
For gas furnaces, ensure the pilot light is on. If it’s out, follow the manufacturer’s instructions to relight it, or call a professional for assistance.
Gather in a Warm Space
Close doors to unused rooms and seal drafts around windows and doors with towels or blankets to retain heat.
Use Temporary Heat Safely
Use portable heaters with safety features like tip-over protection, keeping them away from flammable materials.
What to Do While Waiting for Professional Help
While waiting for Heat Wiser’s 24/7 emergency service to arrive, focus on staying warm and safe:
Prevent Frozen Pipes
- Let faucets drip to keep water moving and prevent pipes from freezing.
- Open cabinet doors under sinks to allow warm air to circulate around plumbing.
Stay Warm and Layer Up
- Dress in warm layers, use blankets, and wear hats and socks to conserve body heat.
- Keep your family and pets in one room to share warmth.
Monitor for Carbon Monoxide
- Never use outdoor appliances, like grills or generators, indoors for heat.
- Ensure your carbon monoxide detectors are functioning properly. Call 911 and leave your home immediately if they alarm.
What Qualifies as a Heating Emergency?
Not every heating issue requires immediate action, but the following situations should be addressed right away:
- No Heat at All: If your furnace won’t start and temperatures are freezing, this is an emergency.
- Cold Air from Vents: A furnace blowing cold air may indicate ignition or airflow problems that need professional attention.
- Unusual Smells: A gas smell or burning odor could signal a gas leak or electrical issue– shut off the system and call a professional immediately.
- Strange Noises: Banging, grinding, or squealing sounds suggest mechanical issues that could worsen if ignored.
- Frozen Pipes: If your home becomes too cold, frozen and burst pipes can lead to water damage.
Safety First: Heating Tips for Peace of Mind
- Schedule Regular Maintenance. Avoid breakdowns by scheduling a $99 seasonal tune-up to keep your furnace running efficiently.
- Know When to Call. Don’t hesitate to call for professional help if you’re unsure or the issue persists– peace of mind is worth it.
- Be Prepared. Keep blankets, space heaters, and backup batteries for thermostats on hand for emergencies.
How Heat Wiser Can Help
When you’re dealing with a heating emergency, trust Heat Wiser to restore comfort to your home:
- 24/7 Emergency Service: Our expert technicians are always available, day or night.
- Comprehensive Repairs: We service all brands and address issues quickly and effectively.
- Transparent Pricing: You’ll receive clear, upfront pricing with no surprises.
- Local Expertise: As a trusted local business, we understand the unique challenges of Central New York winters.
Stay Warm, Stay Safe– Call Heat Wiser Today
When the unexpected happens, trust Heat Wiser to keep your family warm and safe. Whether it’s an emergency repair or routine maintenance, we’re here for Central New York homeowners 24/7.